Rogue CRM: AI-Driven Customer Engagement
Unified Omnichannel Communication
Bring all your customer interactions together with seamless integration of voice, email, SMS, WhatsApp, Facebook and Instagram. Rogue CRM ensures AI-powered automation for smooth, consistent communication across every channel.
AI Automation
Empower your team with AI-driven tools that handle routine tasks and customer engagement. Free up your team’s time to focus on providing exceptional, personalised service when it matters most.
Data and Analytics
Stay compliant with GDPR while effortlessly managing customer data. Gain actionable insights into customer behaviour to make smarter, data-driven decisions and ensure no customer is overlooked.
Rogue CRM Overview
Rogue CRM empowers businesses to connect with customers on a whole new level. Designed to simplify complex customer interactions, Rogue CRM combines AI-driven automation with a seamless, multi-channel communication platform.
Effortlessly manage conversations across voice, SMS, email, WhatsApp, Facebook, Instagram and live chat, all while accessing powerful automation and reporting tools that streamline processes and boost productivity.
Whether you’re looking to personalise customer experiences, increase engagement, or optimise your sales pipeline, Rogue CRM provides everything you need to nurture customer relationships and drive business growth.
Discover how Rogue CRM can transform your customer strategy with real-time analytics, integrated automation, and a 360-degree view of every customer.
Core Features
Gain a 360-degree view of every customer interaction with our powerful CRM, designed to centralise data and streamline customer relationship management. Track every touchpoint, personalise experiences, and build stronger connections that drive loyalty and increase lifetime value. With a complete history at your team’s fingertips, you can respond faster, anticipate needs, and create memorable, tailored experiences that keep customers coming back.
Keep all your communication channels—voice calls, SMS, email, WhatsApp, Facebook Messenger, Instagram and live chat—in one unified platform. By meeting customers where they are, you can increase response rates, reduce wait times, and provide real-time, responsive customer service. With features like Missed Call Text Back and Google My Business (GMB) messaging, you’ll never miss an opportunity to connect. Deliver the fast, reliable communication that today’s customers expect and strengthen relationships across all channels.
Effortlessly engage customers using a unified communications suite across multiple-channels including:
- Voice
- SMS
- Chat Widget (SMS Chat)
- Facebook Messenger
- Live Chat
Launch, track, and optimise multi-channel marketing campaigns effortlessly. Our marketing suite integrates email, SMS, and social media with tools like Campaign Manager, Social Planner, and automated Triggers, so you can send the right message at the right time. Increase brand visibility, maximise engagement, and drive conversions with coordinated campaigns that adapt to your customers’ preferences, ensuring your brand stands out across every platform.
Optimise your sales process from lead to close with tools that organise, track, and manage every opportunity. With intuitive pipelines, automatic follow-ups, and on-the-go proposals, you can stay proactive and accelerate your sales cycle. Empower your team to close deals faster and never miss a revenue opportunity by having every stage of the sales journey clearly mapped and easily accessible.
Automate your routine tasks and streamline workflows with our robust automation builder. From follow-up emails to multi-step sequences, you can save time, improve consistency, and eliminate manual tasks that slow you down. Our automation suite also includes GDPR-compliant consent management, ensuring that you maintain regulatory standards effortlessly as you scale. Unlock productivity and let your team focus on strategic work that drives growth.
Enhance customer engagement with interactive tools like forms, surveys, and live chat that capture valuable insights and provide instant support. With Address Auto-Complete and easy-to-use widgets, you can offer smooth, efficient experiences that increase satisfaction. Gain feedback, improve customer understanding, and keep interactions dynamic and engaging to foster long-term loyalty.
Make data-driven decisions with our real-time reporting and analytics suite. Track essential metrics in sales, marketing, and customer service, including GMB call tracking and campaign performance, to understand what drives your success. Use actionable insights to optimize your strategy, measure ROI, and improve outcomes at every touchpoint. With clear, in-depth analytics, you can continuously refine and improve your approach for greater impact.
Simplify your billing and document processes with integrated tools for invoicing, Text to Pay, and proposal generation. Generate estimates, send invoices, and manage customer payments all in one platform, speeding up your billing cycle and reducing administrative load. Deliver a seamless, professional experience from estimate to payment, ensuring your clients are satisfied and your cash flow stays smooth.
Build and protect your brand’s reputation with tools to monitor, manage, and respond to customer reviews. Integrate Google Reviews and social feedback to actively showcase positive experiences and manage any concerns in real-time. Strengthen trust, enhance credibility, and grow your reputation by letting customers see the value of your brand through genuine, visible social proof.
Create consistent, on-brand content with AI-driven tools that make text and image generation fast and effortless. With built-in templates and email snippets, you can ensure that every message aligns with your brand voice, boosting engagement and maintaining professionalism. Produce personalised, relevant content at scale to capture attention, keep customers engaged, and build brand loyalty.
